Hey Everyone… I uploading a iGuide Yesterday (Thursday) after 6:30pm for processing. I know today is a holiday but should the iGuide be ready by tomorrow morning? Or will I be waiting now until Monday? Any ideas?
Thanks,
Dezi
They drafts will be processed tomorrow.
i have same situation. i uploaded tar file yesterday noon but still did not receive anything
You should have received an email from Planitar with their holiday hours:
Our office and support channels will be closed on Friday, April 7th, 2023 for Good Friday.
No drafts will be processed or sent out during this time. Any drafting data submitted after Thursday, April 6th at 7 am ET will be processed on Saturday, April 8th, 2023 as per our drafting standards. Please check out the Planitar Office Holidays - iGUIDE® page to view future holidays.
The drafters work some Canadian holidays but not others.